Shipping & Payment Info

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International and Local Shipping Options

Introduction

Welcome to Yshark LLC. This section provides information about our shipping options for both local and international orders. Please read carefully to understand the available shipping methods, estimated delivery times, and costs.

Local Shipping Options

We offer the following shipping methods for local deliveries:

  • Standard Shipping: Delivery within 2 business days.
  • Expedited Shipping: Delivery within 1 business days for faster service.

International Shipping Options

For our international customers, we offer the following shipping methods:

  • Standard International Shipping: Delivery within 2-3 business days, depending on the destination.
  • Express International Shipping: Delivery within 2-3 business days for faster service.

Estimated Delivery Times

Estimated delivery times vary based on the shipping method selected and the destination. Please note that these are estimated times and actual delivery may vary.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping cost during the checkout process before completing your purchase.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or the carrier’s website.

Customs and Duties

International customers may be subject to customs fees, duties, and taxes imposed by their country. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information.

Restrictions and Limitations

Please note the following restrictions and limitations:

  • Certain products may not be eligible for international shipping due to regulatory restrictions.
  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Policy Around Returns, Exchanges, Damages, and Lost Packages

    Introduction

    Welcome to Yshark LLC. This section provides important information about our policies and procedures for returns, exchanges, damages, and lost packages. Please read carefully to understand your rights and the steps to take if you encounter any issues with your order.

    Returns

    Eligibility:
    • Items must be returned within 2 days of receipt.
    • Items must be unused, in original packaging, and in the same condition as received.
    • Certain items, such as perishable goods, custom products, or sale items, may not be eligible for return.
    Process:
    • Contact our customer service team at yshark1978@gmail.com to initiate a return.
    • Fill out the return authorization form provided by our customer service team.
    • Pack the item securely and include the return authorization form.
    • Ship the item to the return address provided.
    Refunds:
    • Refunds will be processed to the original payment method within 2 days of receiving the returned item.
    • You will receive a confirmation email once the refund has been processed.

    Exchanges

    Eligibility:
    • Items must be exchanged within 2 days of receipt.
    • Items must be unused, in original packaging, and in the same condition as received.
    Process:
    • Contact our customer service team at yshark1978@gmail.com to request an exchange.
    • Fill out the exchange authorization form provided by our customer service team.
    • Pack the item securely and include the exchange authorization form.
    • Ship the item to the exchange address provided.
    Shipping:
    • The customer is responsible for shipping costs associated with exchanges unless the item was received damaged or incorrect.

    Damages

    Reporting:
    • Inspect your order upon receipt and report any damages within 2 days.
    • Contact our customer service team at yshark1978@gmail.com to report the damage.
    • Provide photos of the damaged item and packaging, along with a description of the issue.
    Resolution:
    • We will review your report and, if approved, offer a replacement, exchange, or refund.
    • You will receive instructions on the next steps via email.

    Lost Packages

    Reporting:
    • If your package is lost, contact our customer service team at yshark1978@gmail.com.
    • Provide your order number and any relevant tracking information.
    Investigation:
    • We will investigate the issue with the shipping carrier.
    • This process may take up to 3 days.
    Resolution:
    • If the package cannot be located, we will offer a replacement or refund.
    • You will receive instructions on the next steps via email.
    • Order Processing and Delivery Times

      Introduction

      Welcome to Yshark LLC. This section provides important information about our order processing and delivery times. Please read carefully to understand how long it will take to receive your order.

      Order Processing Time

      • Standard Processing Time: Most orders are processed within 2 business days. During peak periods or holidays, processing times may be longer.
      • Custom or Personalized Orders: These may require additional processing time, typically 1 additional days.

      Delivery Time

      Local Delivery:
      • Standard Shipping: Estimated delivery within 3-4 business days.
      • Expedited Shipping: Estimated delivery within 2-3 business days.

      Shipping Methods

      We offer the following shipping methods:
      • Standard Shipping: Reliable and cost-effective, typically delivered within 1-2 business days.
      • Expedited Shipping: Faster delivery option, typically delivered within 1 business days.
      • Express Shipping: The quickest option, with delivery times varying based on the destination.

      Expedited Shipping

      For customers needing faster delivery, we offer expedited shipping options. These orders are prioritized and typically delivered within 1 business days.

      Order Confirmation

      Once your order has been processed and shipped, you will receive an order confirmation email. This email will include your order details and tracking information.

      Tracking Orders

      You can track your order using the tracking number provided in your order confirmation email. Visit our website and enter the tracking number on the [Order Tracking] page to see the current status of your shipment.

      Delays

      While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances such as weather conditions, customs inspections, or other factors beyond our control. In case of a significant delay, we will notify you via email.
    • Payment Options

      Introduction

      Welcome to Yshark LLC. This section provides important information about the payment methods available for your purchases. Please read carefully to understand the options and choose the one that best suits your needs.

      Accepted Payment Methods

      We offer a variety of payment methods to ensure a convenient shopping experience. You can pay for your order using any of the following options:

      Credit and Debit Cards

      We accept the following credit and debit cards:
      • Visa
      • MasterCard
      • American Express
      • Discover
      • Maestro

      Digital Wallets

      For your convenience, we also support the following digital wallets:
      • PayPal
      • Apple Pay
      • Google Pay
      • Samsung Pay

      Bank Transfers

      You can make payments directly from your bank account. During checkout, select the bank transfer option and follow the instructions to complete your payment. Please note that your order will be processed once we receive the payment.


      Gift Cards and Store Credit

      You can use gift cards and store credit to pay for your orders. Simply enter the gift card or store credit code during checkout to apply it to your purchase.

      Security

      Your security is our priority. We use industry-standard encryption technologies to protect your payment information. Our website is PCI DSS compliant, ensuring that your data is handled securely.

Contact Information

If you have any questions about our shipping options or need assistance with your order, please contact us at:

  • Email: yshark1978@gmail.com
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